Thank you for signing on to our wholesale coffee program. Please read each section.
By digitally signing this form and checking out, you agree to our terms and conditions.
Coffee Selection: All of our coffees are seasonal to ensure that we bring you the best possible products; therefore, selection and availability may vary from time to time, and pricing is subject to change. The Price List serves as a guideline of our offerings.
Lead Time: The lead time for an order can be up to five business days. Special order coffees not on our website, and any retail coffee equipment may take up to two weeks to procure. Specially packaged Coffee, such as retail-sized 2oz-4oz packets, may take up to two days to produce. Any other special order items may also incur an additional order time.
Payment Terms: We require a valid credit card on file; You may place orders with payment terms of Credit Card, COD. If you are a member of a wholesale group in current good standing, you may request payment terms of 7 days, 15 days, or 21 days. We reserve the right to add a 2.5% interest on all overdue invoices. Subsequent or current orders may be held until the balance is cleared. A penalty of $25 will be applied for bounced checks or insufficient funds to a subsequent invoice.
Shipping:
USPS Priority Mail: Unless otherwise requested, all orders will ship via USPS Priority Mail, and charges will be passed on to the customer. Expedited shipping is available and charges will be passed on to the customer.
Order Cutoff: Most orders placed before 12 pm EST will be roasted that day and shipped the same day if possible (see Lead Time for special order shipping policies). Orders placed after 12 pm is on a best efforts basis. Orders placed after 12 pm on Friday will most likely be shipped on the following business day.
Holiday Schedule: We run on USPS’s schedule, please visit their website for the official holiday schedule. http://www.ups.com/content/us/en/resources/ship/imp_exp/operation.html
Backorders: A separate invoice will be issued for all back-ordered items. Once products become available, backorders will automatically ship USPS Priority free of charge.
